I traveled to Mount Ironstar, and I am at the base level. I saw the Raptors and realized that they were 2 levels above me, so I tried to leave. But, I couldn't leave, and I noticed that nothing was moving. Not only that, but there was another stuck player as well.
at the bottom of your screen, among the buttons is one called skills. in it you should have a teleport spell for the beginner town of Gandor. Double click to use.